FAQ Answer - Returns

How do I return an item?

You may request a return within 15 days of receiving your order.

To start a return, contact us at info@awol.com.cy or submit a return request through your customer account on our website. 

Once your return request has been approved, you may return the item by one of the following methods:

• Via ACS or Akis Express to the AWOL account at the Strovolos Industrial Area pick-up point.
• By sending it to: Adventure Without Limits LTD, Santa Roza 17A, 2035 Strovolos, Nicosia, Cyprus.
• By returning it directly to our store.

Items must be returned in the same condition in which they were received, together with any accessories, manuals, and proof of purchase where applicable.

Unless the item is defective, damaged, or incorrect, customers are responsible for arranging and paying the cost of returning the goods. Items sent back without first requesting a return may not be accepted.

Consumers in the European Union also benefit from a statutory 14-day right of withdrawal in accordance with applicable consumer protection laws.